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    • Patients Accelerator Recordings

Module 2: Managing Conversations & Leads

The Conversations Inbox

How to reply to leads from FB, IG, SMS, and email
How to use templates and saved replies

Hot Lead Pipeline

Understanding pipeline stages & moving leads between stages
When to mark as “Booked,” “Won,” “Follow Up,” “Abandoned,” or “Lost”

Notifications & Tasks

Assigning tasks to team members

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