Mastering Your Numbers

PREVIOUS: The Patient Pipeline
NEXT: Rapid Growth Levers
In this training you'll learn
  • Why you can’t improve what you don’t measure (and what you can’t influence)
  • The KPIs you need to be tracking in your business so that you can drive your business forward (these are ONLY figures that actually drive growth)
  • How to find where your business is benchmarked right now through Key Performance Indicators and the Key Performance Actions that influence these numbers
  • How to make data based decisions instead of emotion based decisions (and why this is so important)
Worksheets
KPI Weekly Sheet
Actions after training
  • Set up your KPI dashboard with everything you want to measure (for your business and everyone on your team) include:
  • New inquiries
  • New patients
  • Case recommendation
  • Case acceptance
  • Completion rates / drop out rates
  • Revenue
  • Cancellations
  • Non attendances
  • Track these MANUALLY - software will only give you some of the above stats, the rest will need to be tracked manually
  • Track these on a weekly basis and go through them weekly